60bd9's Privacy Policy — Your Data Is Our Responsibility
At 60bd9, every member's personal information is stored with the highest level of security. This policy clearly explains how your information is collected, used, and protected.
Introduction & Purpose of This Policy
60bd9 is a safe and reliable online casino and betting platform in Bangladesh. We are fully committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes in detail how we collect, process, store, and protect your personal information when you use the 60bd9 website and related services.
By browsing our website or registering an account, you agree to the terms of this Policy. This Policy may be updated from time to time. In the event of significant changes, we will make every effort to notify you. We therefore recommend that you revisit this page regularly.
60bd9 uses SSL encryption technology to keep all your data secure. We do not sell your personal information to any third party.
What Information We Collect
When opening an account and using services at 60bd9, we collect the following types of information:
Information You Provide Directly
When you register, log in, or use services on our platform, the following information is collected directly from you:
- Full name and date of birth
- Email address and mobile number
- National ID number or passport number (for identity verification)
- Payment-related information (bKash, Nagad, Rocket, Upay account numbers)
- Bank account details (where applicable)
- Information provided when contacting customer support
Automatically Collected Information
The following technical information is collected automatically when you use our website:
- IP address and device identifier
- Browser type and version
- Operating system
- Traffic source and page browsing history
- Session duration and activity details
- Information obtained from cookies and similar tracking technologies
Gaming Activity Information
We also store information generated while you play games on our platform, such as betting history, win/loss records, wallet transaction history, and bonus usage details.
Purpose of Using Your Information
60bd9 uses collected information only for legitimate and necessary purposes. Your information is processed for the following reasons:
Service Delivery & Operations
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To provide bonuses and promotional offers
- To determine your VIP level and provide cashback
- To track gaming history and balance
Security & Protection
- To prevent fraud, money laundering, and unauthorized access
- To verify user age (21 years or older)
- To monitor account security
- To detect and prevent suspicious activity
Service Improvement
- To improve the quality of our products and services
- To personalize the user experience
- To identify and resolve technical issues on the site
- To develop new features and functionality
Customer Support
- To provide assistance via live chat and email
- To resolve your complaints and issues
- To send necessary information and updates
Important: We never sell your information to third parties for marketing or advertising purposes.
Sharing Information with Third Parties
60bd9 places the highest importance on the privacy of your personal information. Information may be shared with third parties only in the following limited circumstances:
Service Provider Partners
To operate our services, we work with certain trusted service providers — such as payment processors, technology suppliers, and security verification companies. These partners receive only the information necessary to carry out their specific functions and are bound by strict confidentiality agreements.
Payment Services
To manage your deposits and withdrawals, the necessary transaction information is shared with approved payment services such as bKash, Nagad, Rocket, and Upay. This information is used solely to complete transactions.
Legal Obligations
We may be required to disclose information in response to valid requests from courts or government authorities, or where required by legal process. Any such disclosure is always limited to the minimum information necessary.
Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. However, we will notify you by email before any such event and, where applicable, give you the opportunity to choose an alternative.
Cookies & Tracking Technologies
The 60bd9 website uses cookies and similar technologies to enhance your browsing experience and to operate our services smoothly.
Types of Cookies
- Essential Cookies: Required for the basic functionality of the website. Without these, the site cannot work properly.
- Functional Cookies: Used to remember your preferences and settings, such as language preferences.
- Analytics Cookies: Help monitor site usage and improve services.
- Security Cookies: Used for fraud detection and account protection.
Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some important features of the website to not work properly.
Most modern browsers provide cookie management options. Go to the "Settings" section of your browser to customize your cookie preferences.
Data Protection & Security Measures
60bd9 applies industry-leading security technologies and practices to protect your personal information.
Technical Safeguards
- Data transfers are secured through SSL (Secure Socket Layer) encryption
- All collected information is stored in encrypted databases
- Regular security audits are conducted
- Firewalls and intrusion detection systems remain active
- Two-factor authentication is available
Organizational Safeguards
- Only authorized personnel have access to personal information
- Staff receive privacy training
- Data access logs are reviewed regularly
- Third-party partners are required to comply with strict security agreements
In the Event of a Security Breach
If a security breach occurs and affects your information, we will notify you by email within a reasonable time and take the necessary steps to resolve the situation.
Data Retention Period
60bd9 retains your personal information only for as long as necessary. The retention period depends on the following factors:
- Active Accounts: All relevant information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and resolve disputes.
- Financial Transaction Records: Transaction information is retained for the required period in accordance with financial compliance and legal requirements.
- Marketing Preferences: Relevant contact information is retained until you cancel your subscription.
Once the defined retention period expires, your information is securely deleted or anonymized so that your identity can no longer be determined.
Your Data Rights
Every member of 60bd9 holds the following rights regarding their personal information:
Right to Access
You have the right to know what information we hold about you. You can contact customer support to request access to this information.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you have the right to request a correction. We will make the necessary corrections within a reasonable time.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
In some cases, you have the right to object to the processing of your information, particularly in relation to marketing communications. You may unsubscribe from our marketing emails at any time.
Right to Data Portability
You may request that your personal information be exported in an easily accessible format. This helps you maintain full control over your data.
To exercise these rights, contact our support team: [email protected]
Protection of Minors' Information
60bd9 is a platform for users aged 21 and above only. We never knowingly collect personal information from minors.
An age verification process is included in the registration procedure. If we become aware that a person is under 21 years of age, we will immediately deactivate their account and permanently delete all associated data.
If any parent or legal guardian believes that their child has opened an account on our platform, they are requested to contact us immediately at [email protected].
Policy Changes & Updates
60bd9 may update this privacy policy from time to time. Reasons for changes may include:
- Addition of new services or technologies
- Changes in legal or regulatory requirements
- Changes in our business operations
- Improvements based on user feedback and suggestions
For significant changes, we will provide a clear notice on the website and, where possible, notify you via your registered email. Continued use of the website after any changes will be considered as your agreement to the updated policy.
We recommend that you visit this page regularly and take note of the date of the latest update.
Contact Us
For any questions or concerns about this privacy policy, or to submit a request to exercise your data rights, please contact us:
Available 7 days a week, 24 hours a day — the best way to get instant support.
[email protected] — for detailed requests and privacy-related matters.
Our support team is able to assist in both Bengali and English, and all privacy-related requests are handled on a priority basis.
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